Windows hello something went wrong windows 11 dell windows 10. If issue persist, let's download the updated driver.

Windows hello something went wrong windows 11 dell windows 10 For years now if I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Kindly try these following steps to reset Windows Hello biometrics and to set up Windows Hello on your current user account:. 1. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Hi, I recently installed Windows 10 Pro 64Bit on this Dell Latitude E5540 laptop but can't get the fingerprint working. bought an laptop with windows 10 home, then i upgrade into windows 11, this past few weeks when i try to enter my pin or using fingerprint there is a message "something wrong on our end". Open comment sort options Firstly, Open the Services window (Search: services. Right-click on it, and then select “ Start” from the list that appears. However, when I run through the setup process, the progress bar runs to about 40% then a window pops up February 11, 2025. The scan works well. Windows 11 Sorry something went wrong. Previously I have had messages saying my organization requires I reset my pin. Type services. Finally changing the motherboard seems to have solved the issue. Hello GENARO, welcome to the Microsoft community, my name is Luiz Cruz, an independent consultant and I would be happy to help you. This will carry on the process without anymore hiccups. i don't know what the problem was, i think it's windows 11 bug or smth. let me help you sort things out. The error message mainly occurs if the container or key "Sorry, something went wrong. If you can't proceed to next method. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. I have a two year old Dell Inspiron 5515 with Windows 11 Home 64bit. Here's the steps you can try. Please sign in with your PIN ***Off-topic message was split from the original thread by the moderator. Now, go to C:\Windows\System32\WinBioDatabase, Thank you for the information. Reconfigure Windows Hello PIN Hello MTAI, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. " To fix the oobeaadv10: Something went wrong, run an SFC scan, repair registry entries, run a Windows Update troubleshooter or reset your PC. Siapkan Trusted Platform Module di Perangkat Anda CLI Reference Guide for the S4128F-ON Dell SmartFabric OS10 Enterprise Device Manager window will be opened. Reinstall or clean install Windows 11 - Microsoft Community. Right-click on “Integrated Webcam” and then click on “Enable device“. I do think I have some sort of password problem, because I've recently been getting messages that I need to sign into Outlook. 4. Thanks for your help I see a window with title Windows Hello setup "sorry, something went wrong. After your machine reboots, click on "Troubleshoot" under Choose an option. 1, and the result was perfection. Delete the original files in the WinBioDatabase folder. Upon a recent reset, Windows Hello fingerprint no longer works; although the Power button is fine. Locate and delete the NGC folder. Kindly reset your Windows update components first: Hello Kevin Bart and Ramesh Srinivasan, I have followed From the lock screen and trying to login with facial recognition, Windows 10 tells me "Getting Ready". Thankfully, Microsoft designs fail-safes—like safe-mode logins, password overrides, and recovery options—to prevent users from being permanently ก่อนหน้านี้สามารถสแกนได้ปกติ แต่อยู่ๆก็แจ้งว่า something went wrong. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. As a test, I went through the process on another computer that I have been using for several months, which has also been updated to Windows 10 from Windows 8. Something went wrong. Open the Certificate Authority snap-in. Fingerprint sensor works well. Drivers and BIOS Checked and updated where appropriate BUT . Before proceeding, please check if the same issue occur when logged in through a different user account. " To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Go back to the Control Panel and follow the instructions from The Intel graphics and neural processing unit (NPU) driver and Dell Trusted Device (DTD) experience a compatibility issue with Windows 11 24H2 on a computer with an Intel 14th generation processor. Try again later. 0. We would like to set up Windows Hello for Business on a device for multiple users on a single device. However, in rare cases, you may see one of the following two issues: I had a Windows 10 computer and had planned to buy a new Windows 11 computer later this year. My legion 5 is only 3 weeks old. Let us try re-installing the FingerPrint drivers. Close Windows Hello, and then try going through the setup again," Even though the fingerprint drivers are updated and working perfectly fine, C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Enable hidden items from the "View" tab. So I remove it and try to setup again. Under Windows Hello PIN, This isn’t just a Windows 11 issue, by the way. Try to reopen Settings later. We weren’t able to set up your PIN. Note: – On some Computers the webcam / camera is under imaging Hi Nicole, I am Sumit, an Independent Advisor here to assist you. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. 10586) 2. Anyone owning a computer running the Windows 10 or Windows 11 22H1 operating system (or older) may find that Hello , Good to see you in Microsoft Community. " I have had this issue for a while, never bothered to do anything about it until now, I've looked EVERYWHERE and cant find a fix, what should i do? windows 10 güncelleştirmesi %100 görünüyor fakat devamı Click on the Cortana search button inside your taskbar -> type Updates. Windows Hello Tidak Berfungsi. Since the system is a Modern Standby system, it probably does not expect to be shutdown. Windows 10 and Windows 11 operating system versions 22H1 and older may have MIPI camera detection problems . I understand that you are having trouble with the Windows Hello FingerPrint scanner after the latest Windows updates. I performed a recovery (which installed the Creators Update build 1709). Right-click on “Integrated Webcam” and click on “Disable device“. For assertiveness in your question which edition and compilation of windows are you using? Initially I suggest you go to: "Settings> Update and Security> Check for new updates for Windows. Locate "Windows Biometric Service," right-click and select "Restart. It looks like some files are missing after reset, notably the EULA. " I tried multiple things like deleting the content of the NGC Folder or starting up Windows in Safe Mode. Force turn off the system using the power button. 0. Sign-Out of Windows. Now, you’ll need to set up a Select Windows biometric services from the left column. Have connected countless times, taking the same action, on the same network, to the same 70" Smart LGTV. Enter your account p The "Sorry something went wrong with face setup" error occurs when using facial recognition to sign in to Windows 11 version 24H2. What is the exact model of your computer? To check the While setting up Windows Hello in Windows 11/10 PC, many users have reported facing error 0x80090011 during the Create a PIN step. Close Windows Hello, and then try going through the setup again. Unsolved. please fix it I am trying to setup the fingerprint scanner for Windows Hello on my Dell Latitude E6430. Incompatible or outdated drivers can cause hardware-related issues that can affect system functionality, including Windows Hello. Click on "Advanced options" > select "command prompt" 4. I then installed my Antivirus application I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. For file backup, you can refer to the following link: Hello, Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I'm unsure if it is because of an update or the laptop Fix 2: Prevent Windows From Turning Off Biometric Devices. Upon a recent reset, where I cleaned the drive and started fresh, Windows Hello fingerprint no longer works, although the Power button is fine. Go to Settings > Update & Security and check for updates. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. At the end of this, I logged out of the Microsoft admin account that I was using and logged into the new local non-MS, non-admin account without a hitch. Reboot your computer. I'll look for some way to reset the Windows password, however it got in there. Regards. 6. This is a 6-mo old Dell that immediately used a 4-digit PIN for Win 10. We have set up the "Identity Protection" and "OMA-URI" policies for a user group and it runs fine with just a single user on the Hello all,I was resetting my pc to default settings. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. 3. Inside the Windows Update window -> click the Check for updates button. Windows 10 Top Contributors: Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Explore Microsoft products; Windows 11 apps; Hello, I have updated my laptop to windows 11, and after a few weeks, I can not use my PIN, fingerprint, or even windows hello. Help please. 4) Press Windows + R 5) Type and press enter: services. Have you restarted your PC once? To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. Windows 10 has all the latest updates. ; Go to the Details tab and scroll down to the Thumbprint attribute. Windows 10 Top Contributors: 2024 "Windows Update: Something went wrong. Was something similar happening when you are setting up other Windows Hello login options?You can try Windows Hello stopped working - "something went wrong" I have a surface pro 6 running windows 10 pro. In this post, we will see how you I have a two-year-old Dell Inspiron 5515 that's been updated to Windows 11 Home 64bit. Please check the basic hardware information of your device. exe, you can also carry out the upgrade. Hello Danny, Thank you for your request. Run Windows Hello troubleshooter I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. Dealing with this issue as soon as it occurs will ensure that no time is wasted for every startup. Please try again later. 1. The issue occurs after rebooting or resuming from hibernation or power. 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. " Windows 11 Pro x64 Version 23H2 New 22 May 2020 #2. On the login screen, select Sign-in Options and then click thekey icon 3. BIOS/UEFI Updates: Some hardware-related issues may stem from outdated BIOS/UEFI firmware. Mari kita lihat secara detail sekarang. Upon a recent reset, where I cleaned the drive, Windows Hello fingerprint no longer works; although the Power button is fi My laptop installed the Windows 10 Fall Creators Update on the day Microsoft released it (October 17th). Post moved by the moderator to Hi. But I don't know how to close windows hello. " Also, Check for Windows Updates sometimes, Microsoft releases updates that fix bugs related to Windows Hello. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. Restart your PC and try to add a Windows Hello PIN again. ; Select the first option from the top from the results. Enable "Turn on convenience PIN sign-in" using Group Policy. But it starts showing this problem. Expand the arrow next to BioMetric devices. On the command prompt window, type We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). Method 2. You don't necessarily have to create a USB stick or DVD with the ISO. Activate the built-in administrator on Windows 10 without signing in - Microsoft Community. Windows Hello face or fingerprint recognition may not work if biometric drivers are turned off to reduce power consumption. royashish. It guides you through various setup operations. Visit the Dell Support website to check for available updates. Quick Fixes – 1. Affected Platforms: Dell Pro Rugged 13 RA13250 Microsoft resolved the problem with Windows 11 Build 25251. Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click the NGC folder and choose Properties from the menu that appears; Go to the Security tab and click the The Intel graphics and neural processing unit (NPU) driver and Dell Trusted Device (DTD) experience a compatibility issue with Windows 11 24H2 on a computer with an Intel 14th generation processor. Close windows hello, then try going through the setup again. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Go to Settings > Accounts > Sign-In Options. Share Sort by: Best. Try again later ทั้ง PIN และ Fingerprint และอัพเดท windows เป็นเวอร์ชั่นล่าสุดแล้ว ทั้งนี้ลองอัพเดทตรง device manager 1. Message: Sorry something went wrong. 2] Fix Registry There are some applications that use the oobekeyboard-page. msc and click on OK. About a week ago windows hello & windows pin stopped working. OOBE should carry on once the system restarts. If restoring your PC has resolved the issue, then we suggest that you download the Show or hide updates troubleshooter to temporarily prevent a Windows Update from reinstalling in Windows 10. robd on Windows 11 has blank icons on the taskbar ? try this fix; ncbrady on Fixing something went wrong at our Start a Conversation. Yes, you can double click on a Windows ISO while Windows is running and thus make it available as a separate drive. When setting up the Windows 11/10 computer, you might get Something went wrong – OOBESETTINGS message. Locked post. Start the service again. Please try again. When I go into settings->sign in options, Windows says I don't have a compatible camera and a compatible fingerprint scanner. 2. But then again from safe Hi, Here is the video , it will surely help you . If you are experiencing the reported problem on Dell Qualcomm laptop users may experience that Window Hello Facial recognition fails to log in to windows 11 and prompts Something went wrong, please sign in with your pin. " I DO NOT get that same message when I click Preview Scan. I have gone to the Lenovo site to install drivers to try and get everything updated. js file. Click the “Try again” button at the bottom of the OOBE app. Delete the original files. In Device Manager window, expand “Cameras” to see the available camera devices. Let us know the result. 1055,A14) from Dell E5540 Support and Drivers page. Had an issue with my laptop (XPS15 7590), to resolve was adviced to re-install from F12 menu. 221118-1142 (and newer). On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart. 1 Message. I had to have the motherboard replaced on my Dell XPS15 and now WHfB no longer works. this keep happen over and over. close windows hello and then try going through the setup again" Event log says the following: Faulting application name: BioEnrollmentHost. Sometimes it helps to try again or you can skip for now and do this later. Threats include any threat of violence, or harm to another. Hello, every time I open my laptop, there's a 4-digit pin I use to log in. Please don't skip it otherwise you will miss the steps . Windows build 16299. Then, open Windows Explorer and go to C:\Windows\System32\WinBioDatabase. In this post, we will see how you can resolve this issue. If you then start the setup. New comments cannot be posted. Win + Q to open the search box, type “ msinfo32 ”, then open “ System Information ”, please take a screenshot of it and attach it to your next reply. If issue persist, let's download the updated driver. Windows had already recognized the the fingerprint reader as Synaptics FP Sensors (WBF) (PID=003f) under Hi Device: Surface Pro 4 Issue: Cannot connect via Miracast Background: 1. Resetting the computer doesn't fix the issue. Intel Real-Sense drivers are up to date according to the device manager. Vậy ngay sau đây, mình sẽ hướng dẫn mọi người 3 Dell Qualcomm laptop users may experience that Window Hello Facial recognition fails to log in to windows 11 and prompts Something went wrong, please sign in with your pin. If the above procedure doesn't work, you can try reinstalling Windows using the USB installation media. I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. If I click on Fingerprint, it shows "Something went wrong. My camera seems to be working fine and it supports Windows Hello (Razer Stargazer webcam). " If it's not running, right-click and select "Start. Then delete the folder named NGC. How to identify the issue. This procedure is also known as an in-place upgrade. 6. From the description of the issue, I understand that you are facing issues with several functionalities in Windows 10. However, it displayed "Something went wrong: it looks like you've already setup Windows Hello on another account Remove face recognition from your other account and then try again. Try to reopen Settings letter". ; Right-click on the issuing CA server and select Properties. Jika Anda menghadapi masalah dengan Windows Hello di perangkat Surface atau Windows 10 atau Windows 11 anda, cukup ikuti langkah-langkah yang akan saya paparkan di artikel ini dan semuanya harus diakhiri dengan kata sukses. Go to the Device Manager. Hello, We got two new 7490 and both have the same problem with fingerprint reader: Intermittently but often it becomes unresponsive at windows login screen, after windows start, locking or sleep. But on the old computer, my Outlook program simply stopped working. something went wrong at our end fingerprint dell laptop. I tried uninstalling and reinstalling - but the reinstall would hang up. More fixes here. exe, version: 10. Restart your computer and check the fingerprint. Windows 10 users faced this frequently after major feature updates. Một trong những lỗi khiến người dùng đau đầu nhất đó là Windows Hello, điển hình như lỗi: "We couldn't find a camera compatible with Windows Hello face". Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click To do that, follow the steps to Restore from a system restore point provided in Recovery options in Windows 10. Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click the NGC folder and choose Properties from the menu that appears; Go to the Security tab and click the February 11, 2025. msc). But during setting up of windows 10 my keyboard and mouse stopped working, so I went to safe mode to update the driver. However, there are no plans by Microsoft to implement the fix into the Windows If you receive Something went wrong, Try again later error during the Windows Hello setup on your Windows 11/10 computer, this article will help you fix this error. 2134) Hi everyone, Recently (maybe after the Windows 11 update) I couldn't log in with my admin account even though Windows Hello is working properly and PIN I'm entering The issue occurred when the user was trying to setup Windows Hello for Business (again) on their Intune managed device. When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. I also installed the Dell data protection security tool for windows 10 (version: 1. July 9th, 2020 09:00. AU arrived on my box overnight on 11 Oct and the following day I saw- on my initial WIN 10 screen - "Getting Started" followed 30 secs later with "Cannot start Camera. Most Windows 11 errors are associated with different underlying causes; the same goes for Windows Hello. Then open Explorer and navigate to the following path. Prior to AU (1607) my m/c was at 1511 (Windows build 10. Back up the Dat files in this folder by copy and pasting the files into the new folder you created. Windows hello fingerprint sensor won’t let me scan my finger. Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click the NGC folder and choose Properties from the menu that appears; Go to the Security tab and click the Hi, I recently reinstalled my laptop using the recommended Dell recovery image . Please sign in with PIN" 3. Harassment is any behavior intended to disturb or upset a person or group of people. 608, time stamp: 0x8ac6339a Windows 11 bad install causing no boot into BIOS on MSI z690 Tomahawk Wi-Fi Press Windows key + R, to open Run dialog box. msc 6) Stop Windows Biometric Services 7) Press Windows + R again 8) Enter: C:\Windows\System32\WinBioDatabase\ 9) Delete all files in this directory (assuming you are the only user) 10) Reboot system 11) Go to Windows > Settings > Accounts > Sign-in Options (again) 12) Set up PIN Windows 11 Version 22H2 (OS Build 22621. " Underneath there is an exclamation mark with "something went wrong. I've gone through Device Manager to Biometric devices, and the latest driver for Goodix Moc Fingerprint is Howdy, 1909 We use Windows Hello for Business to log on and I have it setup with a PIN and Fingerprint. February 11, 2025. Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". ; Right-click Windows Biometric Service and click Stop. I've tried all possible passwords for Windows. ; Remove your Webcam. If you are using a laptop with built-in Webcam, follow these steps to disable it: I recently changed all my pc parts, everything is running well, I went to go check to see if I was eligible for windows 11, I needed to download the installation assistant, unfortunately not everything goes good for me on the first try, so the pop-up box says "Something Went wrong, Windows 11 installation file is corrupted, please try again If it only happens when the system has been shutdown, possibly the camera is not ready so it defaults to the PIN. 1000main. 22621. I also have the "Facial Recognition (Windows Hello) installed in my When you start a Dell Windows computer for the first time, the Windows Out of box experience (OOBE) opens up. . ; Write down the thumbprint of the issuing CA certificate. 15 version 1709. . After the system finished installing it I constantly got a blue screen of death. 2570. Please refer to the following The first method to fix error "Windows Hello PIN option is not currently available", is to try to see if you can add the PIN after signing in with your account password (and not the PIN). ; Wait for the process to be completed, and install any available updates. How would I stop that so updates would actually install because some software like OBS Studio doesn't work? Also, if the problem is that I installed Windows 11 via the bootable USB, how would I re-install Windows 10 without the USB? Lastly, is there a way I could keep the data on the external USB but still use it to re-install Windows 10? Hello, I just downloaded the scanning app that is compatible with Windows 10 and all of the settings (scanner, source, file type, etc) has been set and once I click "scan" I receive a pop up box that states "Problem Scanning. I have a HP EliteBook Folio 9470m running Windows 10 and it worked once but then I reset the computer and it does not work this time. kindly watch and do let me know the outputs. After this, check to see if you can set up Windows Hello 6. Windows 11 update "Something went wrong. Then nothing happens. -Choose an old driver and use it. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. I'm on windows 11 Pro, 23H2 dell inspiron 14 5420. If I try to set up a Fingerprint recognition (Windows Hello) or any sort of PIN/ Face recognition, I get the message "Something went wrong. Windows 10 Top Contributors: something went wrong. On the search box, search and open Services. Any suggestions? I suddenly find my Windows Hello has stopped working on my Surface Pro 4. I rely on Outlook to manage a number of projects so I decided to get a new computer earlier than planned. It says that something went wrong and your PIN isn't available (code I have a two year old Dell Inspiron 5515 with upgraded Windows 11 Home 64bit. Look for Windows Biometric Service, double click on it and click on Stop. Related: Something went wrong, OOBESETTINGS message during Windows 10 Setup. R. yutkndp skxcll njme ghypom tpbk rvhc tgqc ywubsl xsalh cfwm xnbfw uvmclj coksqqz plujw grmav